Policies
 We kindly ask that you honor our therapists and the time they have set aside for you by complying with the following.


Health & Safety
Our service providers follow all current local, state, and national guidelines.  We ask that your community members / employees follow do so as well.  Please stay home if you are feeling unwell so everyone stays safe and healthy!
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Corporate Policies

• Corporate Cancellations
  Cancellations received more than 7 days in advance will be assessed a $50 cancellation fee (per service provider, per shift, per day).  Cancellations received less than 7 days before the scheduled service will be assessed a cancellation fee that is 30% of the service price. Cancellations received less than 4 days before the scheduled service will be assessed a cancellation fee that is 50% of the service price.  The full service price will be due for any cancellations received less than 3 days before the scheduled service.  These rates apply to partial (reducing the service time) and full cancellations. 
  
  
• Changes and Rescheduling 
  Once the massage therapist(s) have been confirmed for the scheduled service, any changes or rescheduling will incur a $25 administrative fee (per service provider, per shift, per day). Rescheduling requests received less than 7 days before the scheduled service will be treated as a cancellation - please see the above cancellation policy for details.  

Individual Client/Employee Policies
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored.

• Late Arrivals
  If you arrive late, your session will be shortened in order to stay on time and accommodate others whose appointments follow yours.  

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​Thank you for your support and understanding!